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Assistant Community Managers are responsible for assisting the Community Manager with all administrative responsibilities, marketing and leasing of apartments, and ensuring that adequate customer service is offered to residents, prospects, and visitors.
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Maintaining a strong system for exchange of information including internal reporting, resident newsletters, and voice-mail efficiency; |
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Developing and maintaining a leasing reference book containing the property’s unique features, amenities, size, available apartments, rental rates, and leasing promotions; |
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Acquiring a complete understanding of RP Management’s Residential Lease agreement and related documents; |
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Ensuring compliance with local Landlord-Tenant codes and other laws and ordinances affecting the operations of the community; |
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Maintaining strict compliance with RP Management’s marketing and leasing policies and procedures; |
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Maintaining constant awareness of market conditions affecting the marketing and leasing of the apartments; |
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Assisting Community Manager in the development and implementation of leasing and advertising programs including the coordinating of open houses and resident promotional events; |
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Showing and leasing apartments in an effective, professional, and friendly manner as directed by RP Management’s policies and procedures; |
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Assisting the Community Manager in performing various administrative tasks associated with corporate reporting, accounts payable, accounts receivable, and data entry; |
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Notifying residents of all issues that affect their tenancy, including lease renewals, late notices, NSF notices, violation letters, and notices informing residents of pending evictions and court filings; and |
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Assessing and resolving resident complaints. |
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